Websites and missed-call text-back for UK plumbing & heating firms
So when you miss a call, your customer gets a text from you within seconds. They know you've seen it, and they know you'll call back. Add a proper website, built for you in a week, and every job that rings in gets an answer.
If we can't pick up, let it ring out. You'll get the text back in seconds, exactly what your customers would get.
The text lands within seconds, from our business name, the same way it would from yours.
Reply to it. A real person reads it and calls you back. That's the whole idea.
See it work
Three things run on their own once we've set them up. You only step in when a customer wants you.
Nothing changes for them. Same number as on your van.
Your phone diverts the unanswered call to us.
Within seconds, from your business name, with the gas emergency line on the end.
It lands on your phone as a text, with their number and the conversation.
You already know it's a combi on F28 in E17. They waited, because they knew you'd call.
Included in every package. Example times.
Or from the "text us" button, day or night.
So they know you've got it, even while you're busy.
However you normally price it.
A polite nudge two days later, so it doesn't go cold because nobody followed up.
The reply lands on your phone.
A thank-you text with a direct link to your Google review page.
The next customer who finds you on Google sees it.
Follow Up package. Example times and review.
We work it out from the date of their last visit.
With a link to book, and STOP to opt out. Landlords get their gas-safety reminder the same way.
Servicing only. Emergencies still ring you.
They get a confirmation. You get the booking.
So you're not knocking on an empty house.
Repeat package. Example dates.
Prices
Each one includes everything in the one before it. Prices exclude VAT.
For firms losing jobs to calls they can't take.
For firms that send quotes and want more reviews.
For heating firms with past customers and landlords on the books.
The same on every package. Monthly after that, 30 days' notice to leave, and your website address stays yours.
And your monthly price is locked for 12 months. In return we ask for honest feedback, and to show your site as an example once it's live.
Keep it. Text-back on its own is £49 a month, or we add review requests and quote chasing to the site you've got.
Made for gas and heating work
We check it on the Gas Safe Register before it goes on your site. Customers can check it too.
Anyone texting about a gas smell is told what to do straight away, not left waiting for a callback.
0800 111 999Landlords need a gas safety check every 12 months. We remind them before theirs runs out, with a link to book it with you.
Only servicing is bookable online. A burst pipe or a dead boiler still comes straight to your phone.
Getting started
Your name, your areas, your reviews. No cost and nothing to sign.
Your services, the areas you cover, your Gas Safe number and a few photos.
Website, text-back and everything in your package, set up and tested.
Unanswered calls divert to us. Your customers keep ringing the number they already have.
Straight talk
There are no case studies yet, and we won't pretend otherwise. That's why we build your mockup before you spend a penny, why there's no long contract, and why our first five firms pay no setup fee.
Questions
Yes. Customers ring the same number they always have. One code on your mobile sends calls you don't answer to us, and we text the customer back from your business name.
No. It's one text from your business when you can't pick up. You reply yourself, whenever you're free.
No long contract. It's monthly, with 30 days' notice to leave.
You do. We register it in your name, and it stays yours if you ever leave.
Every automatic reply ends with the National Gas Emergency number, 0800 111 999, so nobody with a gas smell waits for a callback.
No. Replies arrive as texts on your phone, and we set everything up. Your part is a 15-minute call and one code on your phone.
Keep it. The text-back on its own is £49 a month, or we can add review requests and quote chasing to the site you've got.
If we contacted you, it's the number on your Google Business listing. Tell us and we'll never contact you again.
Free, no obligation
Text us MOCKUP and your company name. We'll build a mockup with your name, your areas and your reviews, and send it over.